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No, it is not. The maintenance subscription is optional. In case the client is not subscribed, he has to pay for the business consulting on the spot.
Hotel Eclipse provides security and reliability for your data by automatic archiving and crash recovery.
Hotel Eclipse is built up of separate modules for the fulfillment of certain features. In case you purchase Hotel Eclipse with certain modules, and after some time you decide, that you need more modules, the system can scale up.
Yes, it is. Hotel Eclipse allows future upgrading of specific functionalities required by the client. The terms for such upgrades are according to our assessment of the particular assignment of the client.
Every customer, who has purchased Hotel Eclipse, gets the right to use the licenses of Hotel Eclipse.
Hotel Eclipse has minimal hardware requirements. The particular hardware requirements depend on the scope and specifics of the project.
Yes, it is. Hotel Eclipse offers the possibility to monitor the activity of your hotel, no matter where in the world you are at the moment.
After purchasing Hotel Eclipse, the Orak clients receive some detailed project documentation with the main activities and terms for the implementation of the product. The project documentation includes all the stages, starting with an audit of the hardware equipment for the product installation, training of the defined by the client staff, and in the end, an audit of the implemented system and signing the protocol. These terms depend on the size of the project, but generally, working with the system may begin within a week after purchasing the product.
Hotel Eclipse is a software solution, which covers all the aspects of the activity in your hotel. Hotel Eclipse is an integrated solution for managing hotel, SPA center, restaurant, bars, parking system, PBX, stores, beauty saloons, exchange offices, access control, fitness centers, kids centers, etc.
Yes, it is. Hotel Eclipse works with a number of external systems. In case your external system is not in the list with external systems integrated with Hotel Eclipse, Orak takes the responsibility to explore and develop such integration.
For its clients, Orak periodically sends newsletter with information about new features and developments. And if you are not our client yet, you can request your newsletter on the website of Hotel Eclipse – Subscribe for the newsletter.
For developing some specific requirements or sharing ideas for extension of Hotel Eclipse, you can contact Vera Nikiforova, Product Manager Hotel Eclipse, (+359)882644800, e-mail:
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For registration of inaccuracies in Hotel Eclipse and assistance, please contact us on our national telephone 0700 1 1234, e-mail:
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For additional information about newsletters, currant promotions and other questions about Hotel Eclipse, please contact Nina Yordanova, telephone (+359) 886 002 207, e-mail:
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Orak accepts your proposals for extension and improvement of Hotel Eclipse. Please share your idea by sending an e-mail to Katerina Nikolova, Product Manager Hotel Eclipse, e-mail:
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Orak extends its partner network. For more information you can contact Anton Mladenov, telephone +359 886 867 222, e-mail:
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